I get the error “Unable to connect to the server” Error Number 0x800ccc0e

Configuring I get the error “Unable to connect to the server” Error Number 0x800ccc0e

Outlook Error message

The above error message appears in Outlook and Outlook Express in the following cases:

1. eNetBot Mail is not currently running on your PC. Check if you see the eNetBot Mail icon in the system tray ( the bottom right corner of the screen near the clock). If the icon is not there, please start eNetBot Mail and try checking for mail. You should have eNetBot Mail running at all times you want to check for mail.

2. There is a port resolution conflict on your PC for the POP3/SMTP ports – you should have seen a error message when starting the program. Please check this page for more information:

3. Your trial period has expired. Please register at http://www.enetbot.com/register.htm

4. The host name resolution on your PC is not setup properly for eNetBot Mail. Please try changing the server name from aol.enetbot.com to 127.0.0.13

• Tools menu in Outlook Express/Outlook

• Accounts…

• Mail Tab

• Select the account you want to make the change for

• Click on Properties Button

• Servers Tab

• Change aol.enetbot.com to 127.0.0.13 for POP3 server and SMTP server

• Close dialogs