Errors and problems

• The eNetBot Mail control panel does not appear when I click on the icon in the system tray

• eNetBot Mail complains that it is unable to initialize the server sockets

• Mail sent from Outlook through eNetBot Mail returns as Undeliverable – when replying or forwarding mail.

• Mail sent from Outlook stays in the Outbox and eNetBot reports errors that the mail was not sent

• How does eNetBot Mail work with other ISP’s email when logged on through AOL and with AOL’s email when logged on through other ISP’s?

• When I receive messages with eNetBot Mail using Outlook 97 as the client, I get the messages as HTML attachments. Is there any way to get around this?

• Why do I keep getting an error from my mail client saying that aol.eNetBot.com is not available?

• I can receive mail using eNetBot mail but I am not able to send Mail?

• Can I use Outlook to automatically login and check my AOL mail without having to establish a connection manually?

• I am unable to read the attachment file with a .mht extension?

• Instructions for upgrading to the latest version of eNetBot Mail when the update wizard (eNetBot Mail Pit Stop utility) doesn’t work

• I often notice that messages that I send using eNetBot from Outlook Express have strange characters like ‘=20’ and ‘=3D’ embedded in the message? How do I correct this?

• How do I setup all my screen names in Outlook? And, how do I switch between them or check mail on all of them?

• I am already connected to the internet using AOL (or any other ISP) and I want to check mail using that connection in Eudora, but when I check for mail, it pops up with a dialog box to connect

• I get the error “Unable to connect to the server” Error Number 0x800ccc0e

• eNetBot Mail How To Send Stationery messages from Outlook Express

• Windows ME Install problem

• Changing port settings in Eudora

• Changing port settings in Netscape Mail

• Turn off automatic checking for updates

• I have a domain name and would like to receive all my email from this domain name using AOL and eNetBot and reply to these emails using eNetBot Mail. Can I do this?

• How can I change the port that Norton anti-virus and eNetBot use for E-mail (POP3 – Port 110) to avoid a clash between these programs

• Error Message: Error Number: 0x80070725 Incompatible Version of RPC Stub

• The attempt to connect failed with the following message. SMTP, Protocol message: Servers reply is #: Please make sure the reply to address is valid for the server you are emailing through.

• Error 0X800ccc19 in Outlook or Outlook Express

• Error 0X800cccOd in Outlook or Outlook Express

If the above solutions do not answer your question, please try these resources…

Frequently Asked Questions

List of some commonly asked questions when running and installing eNetBot Mail

Online Manual

Our Online Manuals walk you through the various parts of the program.

eNetBot Known Issues

We strongly encourage that you search our website as we post all relevant information about known issues and fixes here.

Email Support

If you have a problem which has NOT been covered by the above resources, you can contact technical support at [email protected]. We will make every attempt to resolve your problem at the earliest.