Features
Setup
E-mail Support
FAQ
Discussion
Online Manual
eNetBot offers email support to its users in addition to the various resources available for solving eNetBot Mail usage issues on this website.
If you have a problem which has NOT been covered by the resources available on this website, you can contact technical support at [email protected] the following form. We will make every attempt to resolve your problem at the earliest.
Please be sure to include the following pieces of information.
1.
Your Email-address
Please make sure you are typing in your full email address and please check for errors as we will not be able to contact you if your email address is incorrect. 2. Brief description
(e.g. Unable to send email using Outlook 2000 )
3.
What version of eNetBot Mail are you using? (you’ll find it in the About Box)
(e.g.Version 2.2 Build 1009)4. What operating system are you using? Windows MEWindows 98Windows 95Windows 2000Windows NTWindows XP(OR)Other 5. What email program are you using? Outlook Express 5Outlook Express 6Oulook 2002/XPOutlook 2000Outlook 98Eudora 5.xEudora 4.3.2Eudora LiteNetscape 6Netscape Messenger 4.7Pegasus MailTalk To MeTalking BuddyACT!eBay Sellers Assistant
(OR) Other 6.
Please enter a brief description of the problem: 7.
If the problem is reproducible, please list the steps required to cause it. If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:
(Note: it is much harder for us to fix non-reproducible bugs)
8. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here: 9. What version of Internet Explorer are you using? (you’ll find it in the About Box of Internet Explorer)
The reason we require the version of Internet Explorer is because eNetBot Mail uses Internet Explorer to receive and send your email even though you may not use it as your default browser. In this connection, eNetBot Mail also requires a full installation of Internet Explorer installed and working on the same PC.